Community

Nas2 · 07-22-2024

In the beginning of July, I redeemed 15 points to be applied towards my July bill. I just got my credit card statement and saw I was charged to full payment amount. Any reason for it. How to have it fixed.Thank you

Nas2 · 05-15-2024

As of this moment, my account shows I have $9 reward ($2 pre-authorized payment, $3 loyalty and $4 refer a friend). Since I have now been transitioned to the new reward program, I do not see a conversion of my $9 to public points. I also do not see a...

Nas2 · 02-24-2024

Want to change my current plan (5G 40GB for $34) to the new promotion 5G 50GB for $34 but cannot find the new plan in my "change subscription" page. Please advise how to change the plan.

Nas2 · 05-29-2023

Good day, Just wondering if is there is any extra step/process that I need to take in order to use my bonus data (about 7G altogether) and bonus international calls (about 1000min)? Thank you

Nas2 · 07-22-2024

Thank you hTideGnow. I redeemed the points almost 2 weeks before the payment date. How long does it take for points to be truly applied to the customer bills? Did I have to do something else to make it right?

Nas2 · 07-22-2024

Thank you. The payment history shows "Available funds $15". Nothing about PM. Is there anything else that I had to do and missed it?

Nas2 · 07-22-2024

Yes, both pages (payment history and rewards history) show the $15 redemption.

Nas2 · 05-15-2024

Thank you Neil11. I have been with PM for over 3 years and have earned $3 so far. So that is 3 anniversaries. Will I get 30 pts for the 3 years loyalty?

Nas2 · 02-24-2024

I followed Handy1 suggestion and sent a private message to CS_Agent about 6 hours ago. I received a response for more info, which I did. However, after all this time no agent has replied. Am I doing some wrong or the CS_Agents not available/not care?...

Community

User Statistics

User Activity

Redeeming points

New reward does not show the old reward $

change of subscription

Using bonus data & 500min international call

Re: Redeeming points

Re: Redeeming points

Re: Redeeming points

Re: New reward does not show the old reward $

Re: change of subscription