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Can you specify more? 

You may want to get in contact with them yourself especially if it says the payment and through twice. Usually you can just reactivate it and then the payment will go through but because it’s been taken I’m not sure what else to say 

If you have your credit card already linked to your account you just need to enable it. It should be as simple as going to your payments scrolling down and the option should be right there. Once that’s enabled each month you should be good 

Pre authorized payments also gives you however much off!! 

That’s kind of what I thought but thanks for the much needed feedback