I tried to help my mother port her number from Public to Telus. The Telus agent said that is not possible since public is a subsidiary of Telus. Really? So I can never move over to Telus? Anyone heard of this?
They told me I had to go to transfer my number to another company first (e.g., freedom) and then after a month then transfer to tell us. They said that was only way?? Sounds fishy to me
