Do you have the correct APN (Access Point Name) set up for your public mobile sim card? Check this for APN instructions: https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phoneAnd use this website to find your phone's apn ...
You can always submit a ticket via SIMon https://www.publicmobile.ca/en/on/chatbotFollow the prompts and eventually you can submit a ticket. Or you can message someone via private message: https://productioncommunity.publicmobile.ca/t5/notes/compose...
