Thank you everyone who responded to my cry for help.I managed to make contact with a customer support agent who was able to fix my problem.The plan had indeed been inadvertently changed. My old plan has been restored.
If this is the case what do I do to correct it? I cannot open a ticket as it keeps telling me I have a log in error but I have double checked and there is no log in error I can identify. I am logged into my account. I don't understand why it won't a...
I am totally confused. I have tried numerous times to rnitiate a ticket to get customer support but it keeps telling me there is a log in error. I cannot identiy the error. I have used my email address and my user name and my password is correct. I a...