I replied Yes to a message for 4G / 15GB last month. I received the replay that I would be upgraded. The day after my renewal date I am still on the old 3g / 1GB plan?
Nope. Not a cache issue. I've logged in with a different browser, and with incognito mode. Info on publicmobile is the same - the old 3G/1GB plan. If I speedtest on my phone I am still only getting 1.3mb/s down.
