Community

I followed the steps on line, says I’m a member, have an account #, paid, put in the pm SIM card, phone says no service

When I go to settings , says my provider is public mobile,no message, when I turn the phone on says no service, I don’t have service where I live, I traveled yesterday and still no service 

Cannot make or receive calls, I believe the sim is good, I have submitted a ticket, just taking forever