my account has been suspended due to my credit card expired, tried update credit card info and pay missed 1 month payment, 6 times, got "Oops! Something went wrong, please try again later." need the phone working, please help
this phone is for my daughter, I just checked it did SMSed on Sep 7th about the card expiration, and Sep 8th it got suspended. suggest to give a little bit more time to allow customer to response
I finally updated my new credit card info using another computer. thanks for all the helps. but this time it did cause my a big trouble, publicmobile should email customer about the credit card expire date, and giving us a little time to update, not ...
I tried to enter new autopay credit card info again, went through SMS validation, but still got same error;tried above way 1, when submit a ticket, it asks my Community account , got "Error logging in"will try #2, which I messaged CS agent last night...
got muskbird.com email voucher, entered the PIN in my Public Mobile account, now my account activated. thanks for everyone's helps.But I still can't update my new credit info to the autopay, tried 3 times different card#, got " "Oops! Something went ...
