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I purchased more data however 1. I can't access it on my phone 2. It shows the payment went through in my history but sometimes when I log in I can't see it and sometimes I can. If I call 611 it says I am out of data. I'd start a new plan but I've al...

I've added the data add-on and it shows on my account that it has been purchased but it's not letting me use the data. It says I've used 100% of my data.