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3mom · 10-07-2019

I've set up a new account/attempting to activate a SIM with a plan and it is telling me to contact PM. I actually ported a number from another provider and just want to pay, but it won't allow me. It's the same method that I use for my regular plan. ...

3mom · 09-01-2019

For some reason I haven't been able to send any SMS while on a phone call today. Typically I can text anyone while on a call, but haven't been able to. Anyone else having this issue?

3mom · 10-18-2019

So my payment was due today & I'm on Auto-pay. PM should have taken my payment today, but instead I had to reactivate my plan AND I was not credited for my Auto-pay or loyalty rewards. I'm hoping this issue gets resolved quickly & efficiently! @CS_Ag...

3mom · 10-08-2019

@darlicious I'm using the same Visa Debit that I use for my plan. I want to activate a new sim for a new plan, but I'm still receiving the same response that activation has failed and I need to contact PM.

3mom · 10-08-2019

@darlicious it's a number from FIDO. The issue is the payment. It won't accept it & then tells me to contact Public Mobile.

3mom · 09-09-2019

I tried all these steps & I'm still unable to send a text message while on a phone call. It comes up with the message that I cannot send a message on the Public Mobile Network.

3mom · 05-13-2019

The only thing I can say about not being able to make any outgoing calls is that perhaps you exceeded the 100 minutes before your 30 days was up. But I would message @CS_Agent again & they will get back to you. My experience with them has been great!

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Re: [Issue Resolved] Payment and activation bug

Cannot use SMS

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