My issue is finally resolved - had to re-provision the services on the account to push some network updates. Carlos the moderator has been a great help!
Hi there, just received from moderator however before we can proceed there's a verification process. With that done who knows how long before they will get back to you.I've done the lost/stolen and reboot ... it doesn't work for me. To enable me to...
I may try that if I don't get anything back from them but by doing this your phone number is cancelled to thereby you may need to set up another number?
I have the same problem too. Tried the lost & stolen method - didn't work. Took the sim and battery out and restarted the phone - this too didn't work. Tried again the next day - nope. Left msg with moderator 2 days ago and another one ystd. No ...