Hi, I've upgraded my plan to 4g, payment deducted but it is still on 3g speed. Under self-service it shows new plan name correctly. Tried to submit a ticket to support it shows "There seems to be an error submitting the ticket"
@hTideGnow I was assuming something like this. Thank you for confirming! Couple of notes though:1. It makes sense to show a big red warning for people during the upgrade. With company's recent announcement I bet a lot of users will face the same prob...
