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XAFDX · 07-15-2022

Just a PSA, I had a rep change my self serve email address yesterday and it immediately broke and I now cannot log in. If I try to a white screen pops up just saying “FORBIDDEN”. Happened to other accounts I know of as well in the same situation. Cle...

XAFDX · 07-20-2022

They didn’t say anything but I would avoid changing the email address for months or until you see people having success. It seems like the new system has a lot of bugs and this last week was a nightmare.

XAFDX · 07-20-2022

UPDATE: FIXED - the only way to fix it was to change the email back to what it was before and have the agent assign the temporary password “Public345” (you should change this after you get back into your account).

XAFDX · 07-20-2022

UPDATE: FIXED - the only way to fix it was to change the email back to what it was before and have the agent assign the temporary password “Public345” (you should change this after you get back into your account).

XAFDX · 07-20-2022

UPDATE: FIXED - the only way to fix it was to change the email back to what it was before and have the agent assign the temporary password “Public345” (you should change this after you get back into your account).

XAFDX · 07-20-2022

UPDATE: FIXED - the only way to fix it was to change the email back to what it was before and have the agent assign the temporary password “Public345” (you should change this after you get back into your account).

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