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cjdk · 11-18-2022

UPDATE: Never mind lol, did some digging and found the incognito browsing trick. Everything matches up now. -- Anyone know why my device would show a drastically different amount of data usage than the self serve my account page?? Like it's a 10GB ...

cjdk · 06-22-2022

My account payment came out yesterday and all day i have not been able to access data to use the internet. I can also not send or receive texts or phone calls. My data cycle usually resets on the evening of the 22nd of the month. I have reset my pho...

cjdk · 06-22-2022

I'm hoping I can get the 3gb of data back that I've lost from this... that's a really big deal when I don't have internet access any other way  Thanks for your help, the ticket is submitted so I'm hoping I hear from them tomorrow

cjdk · 06-22-2022

I tried the sim card in my friends phone and it did not work- hers worked on my phone though so it's clearly the card and not my phone  she's with Telus if that helps

cjdk · 06-22-2022

I sent a private message, and i have an old phone i can try the sim card in just give me a few minutes to see if it works

cjdk · 06-22-2022

Just finished trying the lost/stolen thing but still not working  I'll try the slow ticket option I guess... account still says active now but when i go into my settings it sometimes says "not available" on the call/sms screen

cjdk · 06-22-2022

For whatever reason when Simon asks me to login i just can't, it won't accept the logins that i know are the right ones so i can't get past the initial stage... doing everything on mobile is a nightmare, too but it's my only option

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