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How is this ok to have my business compromised twice since Christmas 2021?  Lost revenue, a Christmas alone, Boxing Day is my oldest daughters birthday MISSED, and lost loyal customers as I went almost 2 weeks with no phone due to line 2 on the addre...

I was suspended with koodo yesterday right before I got my sim card...I want to transfer phone number but it wasn't clear to me to keep old sim in phone while activating ...I need a phone as I'm losing business at Christmas. Please please help