Hang on for a long bumpy ride trying to sort out PM ISSUESIt'll take about 2 weeks for them to solve your problems, I too am in a similar boat as u...And who knows when it'll be resolvedSome folks claim they get faster resolution contacting PM via tw...
This is foolish that we all have to jump through all these hoops to get support for something we've already paid forCOME ON TELUS HIRE MORE SERVICE REPS AND HELP YOUR CUSTOMERS