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jonathanchan003 · 12-16-2016

I paid for a three-month plan, $100+, and the plan is not activated. I emailed the mods but is not getting any response. Very frustrated as it is a huge amount of money that I won't even know whether I will get back.

jonathanchan003 · 12-14-2016

Hi, on the online self-serve account, I paid for the 3 month 3GB plan but there was a bug on the website. My payment has already gone through and I can see it in my payment history. However, it still said my plan is not activated. Can I get assista...

jonathanchan003 · 12-20-2016

Yea I messaged the mods a week ago and still haven't gotten any response. Had already paid and had no service for a week now

jonathanchan003 · 12-16-2016

Says account is suspended. Balance is 0. However, on my transaction history, it showed that I paid an amount of money and my bank account has been charged.

jonathanchan003 · 12-16-2016

No, I am a returning customer. I was pleased with service and that is why I am renewing my plan.

jonathanchan003 · 12-14-2016

Hey, I feel you men. Having similar problems I paid but am not getting any service. Already sent a PM to mods but getting no response as well. I was frustrated as well when they said the email doesn't match lol.

jonathanchan003 · 12-14-2016

Yea I messaged the mods but didn't get a reply. I did notice the same problem that I am having right now in the other post though.

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Paid for a three month plan that doesn't work and getting no help at all

Possible bug with online payment

Re: Paid for a three month plan that doesn't work and getting no help at all

Re: Paid for a three month plan that doesn't work and getting no help at all

Re: Paid for a three month plan that doesn't work and getting no help at all

Re: Getting no help with suspended account after adding US roaming add-on

Re: Possible bug with online payment