Community

rwarren777 · 11-03-2021

Something weird:1) I am signed up for autopay but I got a text message reminding me to make a payment. So I checked and sure enough autopay is active on my account so I don't know why I got a reminder to make a payment. There was no option in the rem...

rwarren777 · 10-09-2021

It took me 4 hours to get a very basic problem resolved, via a series of back-and-forth online messages, needing to wait for replies every time after sending a response. If we were on a live phone call it would have been resolved in 5 minutes. I spen...

rwarren777 · 11-04-2021

I couldn't agree more. Hopefully as more and more people request this they will put it in the user account settings. It's really not even a basic request; I would say it is pre-basic hahaha in the sense that such options are standard service that hav...

rwarren777 · 11-04-2021

Update for all following this thread: The CSR just got back to me and said that he has removed the notifications for me. It appears the issue may be solved but I won't know for sure until the next billing cycle. According to the CSR I will not get an...

rwarren777 · 11-04-2021

I agree. Yesterday I put in a service ticket to stop the reminders and the CSR told me they would be stopped at the next cycle. Today I got a different type of text, to do with the rewards so I have followed up with the CSR to stop those as well.

rwarren777 · 11-03-2021

Thank-you

rwarren777 · 11-03-2021

In regards to my most recent question, am I assuming you don't know how to get a request through to the team to build in the option?If not, any other users on this forum aware of how I can contact Public Mobile management to request they build an opt...

Community

User Statistics

User Activity

How to stop the text messages reminding to make a payment or that a payment has been made

Public Mobile is a phone company. And it can't make phone calls

Re: How to stop the text messages reminding to make a payment or that a payment has been made

Re: How to stop the text messages reminding to make a payment or that a payment has been made

Re: How to stop the text messages reminding to make a payment or that a payment has been made

Re: How to stop the text messages reminding to make a payment or that a payment has been made

Re: How to stop the text messages reminding to make a payment or that a payment has been made