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ET138 · 11-11-2021

I think I have been short paid one month AutoPay Reward, but the CS-agent disagreed. Re: Ticket ID:205930-547 Payment / Transaction / Promo Issue B2013-A Here is my massage to the CS_Ageny: "Hi,Referring to the Transaction History in my account: In...

ET138 · 11-12-2021

Just want to update everyone that my problem has been resolved. Another CS_Agent took over my case and applied the $2 AutoPay Reward back into my account. The agent did remind me about the AutoPay Reward glitch related to account suspension via lost...

ET138 · 11-11-2021

I have just written back to the same CS_Agent, hoping that she can understand my point, so that in the future she can better handle other new members with the same problem. This is my reply to her: "Re: Ticket ID:205930-547 Payment / Transaction / Pr...

ET138 · 11-11-2021

Referring to PM's "Rewards FAQs" : https://www.publicmobile.ca/en/on/get-help/articles/rewards-faqs"When Are Rewards Applied To My Account?Here are some things you should keep in mind about our Rewards program:All earned Rewards are applied to your a...

ET138 · 11-11-2021

As I mentioned in my first post, I already did submit a ticket and got a response.Re: Ticket ID:205930-547 Payment / Transaction / Promo Issue B2013-A Just that I do not believe she is correct.

ET138 · 11-11-2021

Should I start a new Private Message and "hope" for a new knowledgeable CS_Agent to respond to me?

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