Community

I got my SIM for no cost at a Koodo kiosk in a mall in Edmonton.  They activated everything for me on site and everything went smooth.  When I got home I noticed the promotion online.  I messaged customer service, explained what happened and they add...

Click the message bubble in the bottom right corner and message a customer service agent.  Explain what happened and chances are they’ll apply the extra data.  I recently had to deal with customer service for a similar problem and they were great to ...

Just reach out to customer service.  They were very good to deal with and added. The bonus to my account with no issues.

What about the service has been unreliable?  I’m a brand new customer so I don’t know of any issues.

How do I contact somebody?  I’ve been looking but can’t find a way.