hello customer service, It is noticed that my account got hacked from usage history - someone used our phone number to make outgoing call. Can you look into that and get back to us? thanks. Cheryl
Guys, Two weeks have gone by, customer service team has followed up with fraud team unfortunately public fraud and privacy team is still not capable of finding out who has used my number to call out ...very disappointing !!!
I got one too and I reported it to the moderator team. Please do not ignore it and forward it to Public moderator. The more we report it , the more cyber security team would focus on improving their cyber security governance and data privacy protect...
No, they are not Telus voicemail number. I googled some numbers that associated with " foreign language. I wantto share those numbers but I am not certain it is appropriate from privacy perspective as Public team is conducting investigation... I will...