Thx! I just got of the phone and someone suggested same. Forgive me, I didn't know *611 still worked. We'll try that to get her up and running. Any idea what the work around is for resetting you password for your account if you've forgot your verifi...
Hi Folks, My sister has an interesting one. She's locked out from her account because she can't remember her password as well as the answer to her verification question. She's 2 for 2 - LOL. When you wait 50 min it asks the same question, so no luck...