Hi, I had 8.5 GB for $50 -I paid 7.50 extra because I didn't have enough funds to change plan to the new promo of 10.5 for 50.00. The amount was taken from my bank account-but my plan was never changed???
Thanks-That is exactly what I did on April 16th . I paid and asked that it be updated now even though it would renew on the 21st. as I was out of data. But the plan stayed the same at 8.5 GB instead of the new promo for 10.5
I didn't expect it to change on its own- I thought I did what needed to be done. It said to top up your funds to change your plan -and I did that and they took it out of my account!
I toped up 3 days before my plan was renewed as I was almost out of data. My plan renewed on April 21st but still no new plan -only 8.5 instead of the new plan of 10.5. I live out in the country and have no wi fy so need more data! I find this very c...
