Community

BrianV · 10-28-2021

Hello!I've been with Public since last December. A few weeks ago, I began to suspect that I am not receiving some text messages, and now I can confirm it. 1. My brother-in-law texted me last night while I was sitting next to him. It never arrived.2. ...

BrianV · 03-03-2021

I have two accounts with Public Mobile - one for my phone, and one for my wife's phone. We both came over from Petro Canada Mobility and ported our numbers. All that went without issue. However, it appears that the phone number attached to my wife's ...

BrianV · 10-28-2021

> You can't go far wrong (in terms of compatibility and reliability) with a smartphone's boring default SMS/MMS app. You'd be surprised. The default app on my phone (Redmi Note 7) didn't handle group messages at all, especially when including iPhone ...

BrianV · 10-28-2021

Only the group messages require data, and they have always 'caught up' after periods where data was unavailable or turned off. 'Normal' text messages have always worked fine without data. It's not just missing MMS messages - I also have plain old SMS...

BrianV · 03-03-2021

Good thought. I called the number, and it's a 'fast busy' signal.

BrianV · 03-03-2021

Yes, we ported succesfully on Jan 29, and she used the ported number with Public Mobile for a month. Feb 28 was the monthly renewal. The account history shows her recieving texts at the 'correct' number on March 1. No incoming calls or messages on Ma...

BrianV · 03-03-2021

Thanks all. I was able to submit a ticket. Unfortunately, it's not easy to figure out how to do so for an actual account-specific issue that requires human intervention. Hopefully I get a response fairly quickly.

Community

User Statistics

User Activity

Some text messages not arriving

Number changed without warning

Re: Some text messages not arriving

Re: Some text messages not arriving

Re: Number changed without warning

Re: Number changed without warning

Re: Number changed without warning