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sharonboutilier · 02-19-2021

So this is the newest problem.Phone locked up with this screen message.You have to power off and on for it to leave. But it comes back after a bit. I've been having problems calling out. I would get the message, "You do not have Talk on this plan" b...

sharonboutilier · 02-09-2021

Hi. Please help ASAPThis phone is needed for Medical Calls.Been using the service for a long time, nothing has changed. Whenever a call is made (just local) a voice comes on and say, "Sorry can't complete the call - You do not have a long distance pl...

sharonboutilier · 02-20-2021

Hi. No, just blue mods. Even though I did contact this Catherine people said to, but nothing.And like I say, now, same mod is telling me it's a phone issue - so I guess they are absolving themselves of any responsibility.

sharonboutilier · 02-20-2021

Finally got a crazy reply. After ALL the People complaining about the same troubles... PM now says it's a phone issue, not a service issue ! I literally had a moderator tell me if mom wants to talk, pay $5 more. Literally. And now it's, it's your p...

sharonboutilier · 02-19-2021

Thanks.First, to the other replier -- my mom's case is not special. She just wants a service she can call out and reply on. Seriously, that's not a headache for a service provider. Pay for Unlimited, not be asked to pay more to call local. Don't tel...

sharonboutilier · 02-19-2021

I dont mind doing in store activating. Actually how I did my first PM account.They know who I am, I've verified 3 times, and I've dealt with them before for both senior family members.

sharonboutilier · 02-19-2021

@Luddite Thanks. My mom doesn't use tech of any kind. Phone is a simple Flip Phone. I'm here so there is a back up phone... while I'm home and if not at work. But now this is what I do with my time.., trying to solve this. Yes, she saves $5 with PM ...

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Can't Call Out Any More -- Help Needed for MEDICAL CALLS !!!

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