I see many people having this problem in the Community but so far, I
haven't seen anyone with the same situation as me. I was with Rogers
with a pre-paid plan and on an unlocked Samsung S4.I'm still using the
same S4 now that I activated my new Publi...
The IMEI in About Phone and when I dialed *#06# actually matched, so I
still don't know why Samsung didn't have them in their database. I
bought the unlocked S4 from a store and it was not a used phone. I still
have the box with the IMEI number. I fi...
@z10user4 I'm not sure where it originally came from, probably somewhere
in Asia. I see, about the IMEI. Thank you for the precision!:)
Unfortunately I don't have any other phone that takes Micro SIM so I
couldn't try it in another phone. I just orde...
Thank you for your reply. Yes, I checked for the IMEI in About Phone and
I gave the number to Samsung and the agent checked twice and it was not
in their database. When I activated the SIM card and transferred the
phone number from an old SIM card (s...
Thank you to all of you for your reply. I'm still having issues. I
contacted Samsung and they couldn't help me because they couldn't find
the IMEI in their database. I contacted Rogers and they also couldn't
help because my S4 was not bought from the...