Check to make sure your time frame on your phone matches the billing cycle of your account. Ex. If you pay on the 3rd, your phone should be set to reset on the 3rd.Make sure that your applications aren't using a ton of data in the background unknowin...
Maybe you hit the process button twice? You can use the chat bubble in the corner to file a ticket, or send the mod team a message here: Private Messages - Community (publicmobile.ca)
Did you run out of pre-paid minutes?The pre-recorded message is a generic one, so the terminology might not be accurate.Did you use up all your long-term minutes?
