My port failed. I want to choose a new number. When I try to choose a new number in Self-Service, it says 'phone number change failed'. How do I fix this?
I have been waiting over 48 hours for my issues to be resolved. I have contacted all of the moderators via direct message as well as through the 'Contact Us' link at the bottom of the site. There has been no acknowledgment or response whatsoever from...
It is outrageous to me that you are trying to justify what essentially amounts to stealing of thousands of customers' money. Please stop trying to cover for this company's incompetency. Your must either be deluded or a paid corporate shill.
I would advise you not to join. The technical support team is vastly understaffed. Some customers have been waiting for over 7 days for their issues to be resolved. I personally have already paid for my service, although I do not have access to it. I...