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aminie · 09-18-2022

Hi, I am trying to transfer my phone number to another provider. I received the text message requesting to authorize the transfer. Replied yes within the allowed timeframe. Then got message from the new provider telling me the transfer could not be p...

aminie · 02-16-2017

I am trying to add roaming Internet and text messages to my account (I'm leaving for the US in an hour), but I keep getting this error whenever I try to access that page. It worked fine earlier this week, and I have tried logging off, and tried resta...

aminie · 09-19-2022

It was at the time, but the problem has been resolved. Thank you

aminie · 09-18-2022

I had the option of either providing IMEI or PM account number. Tried both ways, both failed.

aminie · 09-18-2022

I tried both, and neither worked. Just submitted a ticket, thank you

aminie · 09-18-2022

Unfortunately typing did not work either.

aminie · 02-16-2017

Thank you so much for your help. Somehow I didn't have the problem on my cell phone, but I would probably have been confused by the two steps if you hadn't said anything

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Transferring to another provider : IMEI and account number not recognized

Plan and Adds On page "General Error"

Re: Transferring to another provider : IMEI and account number not recognized

Re: Transferring to another provider : IMEI and account number not recognized

Re: Transferring to another provider : IMEI and account number not recognized

Re: Transferring to another provider : IMEI and account number not recognized

Re: Plan and Adds On page "General Error"