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Danath · 12-26-2022

For the last 2-3 weeks, I've been experiencing issues with cell phone reception. People from various networks (Bell, LuckyMobile, Rogers) would have trouble calling me, I would not even see the call (or missed call) in my phone history. I also notice...

Danath · 05-06-2020

Hi all,I have the 400 minutes INTL calling add-on (from a long time ago and also the bonus so I have the minutes). I can't seem to call a cell number that is in the Netherlands so was wondering maybe I'm not doing something right. I'm calling from Ca...

Danath · 07-18-2018

Hi,I am trying to add a credit card to the system so that I can use AutoPay. When I tried to submit the new card, I get an error message on the screen that says something like "Unable to add credit card; unable to validate credit card information......

Danath · 10-25-2016

Hi guys. New here. Greetings.Switched to the $120/90 days plan but now unable to dial out or in and no data even though I see LTE or H++ signal. Appreciate any help please?Thanks much!

Danath · 12-30-2022

A quick update on my end: For the last couple days I made a single change which was to set the phone to use "WCDMA Only" and it seems to have held up well, no one has complained yet about not being able to reach me, and I was able to dial out without...

Danath · 12-27-2022

Ok I will try "WCDMA only" (3G) for tomorrow and see how it goes throughout the day. I'll also try the sim swap out for a few hours to see. Will post back results later tomorrow. I was just testing some more and had called my number 3 times using Fon...

Danath · 12-27-2022

For the most part it is "connected to the PM network" because I can see it either says LTE or 4G with full bars. Sometimes I do see it has nothing but just the bars. So it's not like 100% I cannot receive/make calls, it is more like it's flaky. I ...

Danath · 12-26-2022

Thanks for all these suggestions everyone. I have a Samsung S20 FE 5G (SM-G781W). I am in the Markham Ontario area. I'm comparing my experience from when it was "working perfectly fine" to "having an issue with receiving/making phone calls now". ...

Danath · 07-19-2018

A quick update: 1. I'm using a Mastercard (not AMEX)2. Tried inputting the information exactly as I have on the credit card (no unit or apt #)3. Tried using both Chrome and Firefox and IE 114. Contacted my credit card company and they confirmed their...

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Calls not coming through

How to call the Netherlands?

Unable to add credit card for AutoPay

Another phone plan switch problem

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