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wkowalski
Good Citizen / Bon Citoyen
since ‎04-28-2020
‎09-09-2021

User Statistics

  • 7 Posts
  • 0 Solutions
  • 0 Bravos Given
  • 1 Bravos Received

User Activity

Monthly payment made, but service still turned off!

07-28-2021
My daughter's account is on autopay, and the most recent payment was made ten days ago. Yet this morning she still had a notification saying she cannot make calls. Why would this be happening and how am I supposed to trust this company if they automa...

How do I reinitiate a transfer request from PM to my old carrier?

03-29-2021
We were with Virgin and did the port request yesterday. The new sim card is in the phone and texting is working, as are outgoing calls. But incoming calls still go straight to Virgin voicemail. Virgin tech told me I hadn't responded to their text con...

Login issues when already logged in

11-17-2020
I have to say that my experience with PM's login process has been incredibly frustrating. I've already got one sim card for my daughter's phone. I'd like to get two more for my other daughter and my wife. When signed into my account, I select two sim...

This is not going well

05-09-2020
The first card I was sent weeks ago didn't work. After an extremely challenging time finding support, I finally got through to someone via email who could help, and they sent me a replacement. This new card says PREPAID SIM on the front, which I don'...
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