I had scheduled a plan change to go through today (6gb to 12gb fall promo), but my old plan was renewed instead. I am NOT on autopay and had a sufficient balance for the new plan. Please help. Thanks!
I PM'd one of the PM moderators yesterday morning requesting my 90 day, 4GB plan be upgraded to the new 6GB plan. I haven't heard anything back yet, and was just wondering what others have experienced as far as turnaround time. I don't want to find m...
