I was wondering the same thing? It looks like points are better when you see the bonus for subscribing and the points offered based on # of months with public mobile. In what way is not as beneficial?
I submitted a request for service this a.m. and haven't gotten a reply yet, but within minutes of submitting, my phone started working again for incoming/outgoing. Not sure if it was just coincidentally, but assuming so.
Thanks for replying. In the minutes after submitting a message for support with the CS agent, my phone is now working again. I was getting a message something to the effect of "you have not subscribed to this service" whenever I called anyone. Eit...
I have the same thing happening on my line. I don't want to do the report phone lost in case that messes up my account so I'm going to try messaging an agent...?