When my husband registered yesterday he used promo code for a 12 month 2B bonus for 25.00 or more plan. What they gave him was a 6 month 2GB promo but only for 35.00 plans. The 12 month promo was supposed to be good until March 25th. Grrr.
yesterday my husband switched to PM. He cant recall his username and so can't access community. We can find no way to change or see his username....only ways to change passwords. Any suggestions??
the problem is that he cannot open a ticket without a valid username (he forgets what username he used). That means he cannot even send a pm to the CS agent....weird cycle.
hmmmm, I dont even see a "my promotions" on self serve page. there is "my rewards" and "my data ad add-ons". He did get an email from Public Mobile saying he was approved for 6 month plan after he registered with 12 month code. will wait and see