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[NEW] Scheduled Maintenance on June 16th

Hello Community,  We wanted to give you an update that Activations, My Account Access and Ticket submissions will be unavailable during the following maintenance window: June 16 | 12:00 AM EST to 10:00 AM EST   or   June 15 | 9:00 PM PST to 7:00 AM P...

Ck_PM by Public Mobile
  • 1844 Views
  • 5 replies
  • 0 Bravos

[PARTIAL RESOLUTION - FULL FIX IN PROGRESS] Dropped Calls

[Update as of 3:00PM ET 19/06/2024]: A solution for this issue was successfully implemented earlier this morning that should have resolved this issue for most customers. We understand some customers are still experiencing issues, and the team is work...

Ck_PM by Public Mobile
  • 7635 Views
  • 132 replies
  • 27 Bravos

9-8-8 service is coming to Canada

Hello Community,    On November 30, 2023, Canada will be launching a national mental health crisis and suicide prevention number that anyone can access by either dialing or texting 9-8-8. It will be available 24/7 from coast to coast and free of char...

J_PM by Public Mobile
  • 3989 Views
  • 27 replies
  • 39 Bravos

eSIM Compatibility with Public Mobile

Hi Community,  We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey!  Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...

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J_PM by Public Mobile
  • 23824 Views
  • 113 replies
  • 31 Bravos

[Solved] Text Message Issues for Recently Ported Numbers

[Update as of 9:00AM ET 15/05/2024]: A solution for this issue has been successfully implemented last night. Any customer who experienced issues with their SMS service after transferring their number should now have their service fully restored.  Ple...

Ck_PM by Public Mobile
  • 14352 Views
  • 172 replies
  • 30 Bravos
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