Help! Cannot receive incoming SMS messages from time to time

[S2000x]

I am new to Public Mobile and just had the service for about 3 months now. In the last month I had issues of not receiving my incoming SMS messages. Once I do a soft reset by just turning off the phone and on, all my delayed incoming messages all came in at the same time. Is there a permanent solution then just constantly turning my phone off and on?

Any suggestions would be appreciated. 🙂

[TMS]

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@S2000x wrote:

force stop, clear cache of messaging app. also try clearing data of messaging app in settings.

Thanks TMS! Ill try that now. Hopefully this doesnt happen again in the future. Hard reset will be my last choice for sure.

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cheers! 😉

[S2000x · Accepted solution]

force stop, clear cache of messaging app. also try clearing data of messaging app in settings.

Thanks TMS! Ill try that now. Hopefully this doesnt happen again in the future. Hard reset will be my last choice for sure.

[S2000x]

Thanks ShawnC13. I may just try doing a factory reset if all other solutions fail with my phone setup.

[TMS]

restore to default/factory if all else fails....good luck 🙂

[TMS]

force stop, clear cache of messaging app. also try clearing data of messaging app in settings.

[ShawnC13]

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@S2000x wrote:

I am new to Public Mobile and just had the service for about 3 months now. In the last month I had issues of not receiving my incoming SMS messages. Once I do a soft reset by just turning off the phone and on, all my delayed incoming messages all came in at the same time. Is there a permanent solution then just constantly turning my phone off and on?

Any suggestions would be appreciated. 🙂

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This is sounding more like a hardware issue not connecting to network unless you do a soft reset.  @NDesai, you haven't experienced anything like this have you?

[S2000x]

I am currently using a Google pixel XL. Just got this phone back in June. Hopefully its not my phone itself. ;(

[mimmo]

Could it be a possible hardware issue vs network?

What phone are you using?