question about PM community

[fdrcamb519]

I would like to get more involved in PM community, only 2 week old costumer, how can i get involved in these different areas. please let me know, thank you

[ShawnC13]

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@fdrcamb519 wrote:

is there a reason you have to put at end of your replies I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click the "?" in the bottom right to create a trouble ticket *

Should all of us do that??????????????

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@fdrcamb519 , Oracles are able to set up a signature that gets attached to all of our posts.  I added this message because I would and still do get many private messages where customers think I am an employee of Public Mobile and have access to the system.  They will send me so much private information like credit card number with security code and expiration date, name address birthdate.  It was crazy what people send without verifying that itis the correct place to send that information.

[fdrcamb519]

is there a reason you have to put at end of your replies I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click the "?" in the bottom right to create a trouble ticket *

Should all of us do that??????????????

[fdrcamb519]

WE "ARE" NEW MEMBERS, LIKE ME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[ShawnC13]

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@fdrcamb519 wrote:

thank you for explaining,we want to help new PM members on community. we are still learning.maybe make mistakes along the way.

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@fdrcamb519  who is we?

[fdrcamb519]

thank you for explaining,we want to help new PM members on community. we are still learning.maybe make mistakes along the way.

[Naepalm]

@ShawnC13 

oh boy...LOL

[JoyLuck]

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@fdrcamb519 wrote:

can you clarify that please as I don't understand, as solution "is frowned upon" can you explain for us new on Public Mobile. I'm confused??????

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• Recognize when your question has been answered: when the Community has served up a solution, click ‘Accept as Solution’ on the response. It helps people find answers more quickly and communicates your appreciation to the people who helped you.

[Naepalm]

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@fdrcamb519 wrote:

can you clarify that please as I don't understand, as solution "is frowned upon" can you explain for us new on Public Mobile. I'm confused??????

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When you ask a question if someone answers your question in a way that satisfies the question you have asked then you can click their response and say that it was the solution to your question. But, just randomly giving a solution to yourself is not good practice. partly because I think solutions are some of the things that help you get rewards for participating not in just quantity but quality. 

I hope that makes sense. 

Welcome to PM! 

[Naepalm]

@ShawnC13 

LOL, Solution encouragement. Make sense to me 🙂 

[fdrcamb519]

can you clarify that please as I don't understand, as solution "is frowned upon" can you explain for us new on Public Mobile. I'm confused??????

[fdrcamb519]

can you clarify that please as I don't understand, as solution "is frowned upon" can you explain for us new on Public Mobile. I'm confused??????

[ShawnC13]

@fdrcamb519 making your own post as a solution is frowned upon. I have removed the solution you awarded to this

[Staliger]

@fdrcamb519 don't worry about that. Just help people through posts. More value you provide - the better you will be involved in community.

[fdrcamb519]

Thank you very much for your encouragement!!!!!!!!!!!!!!!!!!!

[ShawnC13]

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@Naepalm wrote:

@ShawnC13😀

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@ShawnC13 wrote:

@fdrcamb519 The Idea lab where you would get Ideas in that total is no longer around.  The others aren't used.  Don't worry about your stats, come in and help people.  If you are overly concerned with your stats or how much rewards you have earned you won't enjoy it here as you are here for the wrong reason.  Just help out and the rewards are a bonus!!

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  I do have to say that I have seen so many positive posts
from you! You are holding that oracle badge with honour! 

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@fdrcamb519  how does a comment to me answer your question?  Did you hit the solution button by mistake?

[fdrcamb519]

I like to help, and keep positive and encourage and help where i can, thank you for good example folks.............

[Naepalm]

@ShawnC13😀

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@ShawnC13 wrote:

@fdrcamb519 The Idea lab where you would get Ideas in that total is no longer around.  The others aren't used.  Don't worry about your stats, come in and help people.  If you are overly concerned with your stats or how much rewards you have earned you won't enjoy it here as you are here for the wrong reason.  Just help out and the rewards are a bonus!!

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  I do have to say that I have seen so many positive posts
from you! You are holding that oracle badge with honour! 

[ShawnC13]

@fdrcamb519 The Idea lab where you would get Ideas in that total is no longer around.  The others aren't used.  Don't worry about your stats, come in and help people.  If you are overly concerned with your stats or how much rewards you have earned you won't enjoy it here as you are here for the wrong reason.  Just help out and the rewards are a bonus!!

[Naepalm]

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@fdrcamb519 wrote:

hi how do i go to the help question????

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you can go to help by clicking on the bubbly at the bottom of the screen right-hand corner or going here:

https://www.publicmobile.ca/en/bc/get-help

Hope this was "helpful" haha 🙂 

[will13am]

First step should be to review the service and try to understand it in depth.  When a customer has questions, assist with answers.  

[Naepalm]

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@fdrcamb519 wrote:

I would like to get more involved in PM community, only 2 week old costumer, how can i get involved in these different areas. please let me know, thank you

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When you step into the Public Mobile community you can scroll down to the bottom and answer any threads. I think that is how you get anything in those areas? I have not seen any area where I can get to a blog post, not sure if that option exists. 

You can also go here for other tips 🙂

https://www.publicmobile.ca/en/bc/get-help/articles/helpful-community-tips

[fdrcamb519]

hi how do i go to the help question????

[gblackma]

@fdrcamb519  everything there but your 18 solutions accepted are effectively ghosts on the board. They are left over from previous versions of PM and are no longer in use.

[iliketotalk]

@fdrcamb519 a good place to start is the help section it has answers to many of your questions

[Triguy]

There is no blog feature.  The only community is the various sections of the forum by making and replying to posts.