Unable to send messages on group chat

[Jules22]

Since switching to different carrier last month, unable to send messages to one group chat. Tried everything. Help. So frustrating. The chat link for support doesn’t help much 

[Jessefemee]

Leave the group chat and get invited again, that's what I did on my moto g 5g

[slusagm]

Apologize on behalf of the above reply as it was simply WRONG .   @Jules22 don't change your Apn, your data will not work if you did it.  I hope the wrong info didnt hurt you 

[computergeek541]

As this appears to be unrelated to Public Mobile services, this thread has been moved to The Lounge.

[BKNS27]

@Jules22 

If you switched to a different carrier then you should contact that carrier for help. The APN is for existing PM members.

[Chalupa_Batman]

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@Jules22 wrote:

How do I do this?

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what phone do you have?

[Jules22]

How do I do this?

[Chalupa_Batman]

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@Jules22 wrote:

Since switching to different carrier last month, unable to send messages to one group chat. Tried everything. Help. So frustrating. The chat link for support doesn’t help much 

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Hello @Jules22 

You may wish to check your APN settings.

You can try to adjust the APN Settings to see whether MMS messaging will work. 

https://www.publicmobile.ca/en/on/get-help/articles/picture-messaging-updates

New Settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms