03-02-2022 07:47 PM - edited 03-02-2022 07:47 PM
@darlicious wrote:Is your account cancelled or just your plan suspended? Can you log in or call 611 to get your basic account info? If so you can do this yourself. No need for customer support.
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
@darlicious - but your post says to contact customer support.
Funny, 😂
03-03-2022 04:07 PM
Well of course....I don't mean to be criticizing your signature at all or the privilege you enjoy as an Oracle. I was only pointing out to my fellow member after so many jabs at my choice of how I finish my posts that if my instructions on how to contact customer support is confusing customers then Oracle signatures containing similar instructions would do the same. Nothing personal.
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
03-03-2022 10:11 AM - edited 03-03-2022 10:12 AM
@darlicious just a couple of things. My signature instructs them to create a trouble ticket, secondly Oracle's are the only ones that have the signature feature enabled just like the ability for a custom Avatar
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
03-02-2022 08:49 PM
This place is really impacting some people's judgement and sensitivities in really strange ways.
I blame Covid.
03-02-2022 08:25 PM - edited 03-02-2022 08:25 PM
Please forward any concerns you may have to the oracles whose signatures also include a similar message. And yes I will admit since including said info in my posts it has backfired once.....out of about 2000 posts.
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
03-02-2022 08:03 PM
@darlicious wrote:I am happy to see you now understand the difference between the two. At least I think so....please give us an update as to the results on your inquiry with customer support. I will be on pins and needles until you do so....
I am posting it as I see it, and that's all @darlicious
03-02-2022 07:58 PM
I am happy to see you now understand the difference between the two. At least I think so....please give us an update as to the results on your inquiry with customer support. I will be on pins and needles until you do so....
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
03-02-2022 07:53 PM
LOL
03-02-2022 07:51 PM
Really? Your comments are just getting old.....as I said before there is a difference between an instructional and a directive line in my posts. Perhaps if you need clarity in this regard you should contact customer support for their help with your issue. Instructions in how to do so are at the bottom of my post.
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.