Public mobile store location or how to speak with person rather than robot

[Tahmina_hashem]

Please tell me how I can connect with a customer service person for public mobile and is there a store/booth for this service in Mississauga 

[Tahmina_hashem]

Thank you 

[Tahmina_hashem]

How do I talk to a real live customer service agent with public mobile? 

[BKNS27]

@Tahmina_hashem 

PM is all done online, this includes communication with a CS_Agent.

You can pickup a SIM from Canadian Cell Supplies online and pick it up in Oakville. 

[softech]

@Tahmina_hashem 

there is no more PM retails location and no mor insttore activation.

For service issue, you need to open ticket to engage PM Support:

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there