cancel
Showing results for 
Search instead for 
Did you mean: 

Pairing a reader

Mamie1
Great Neighbour / Super Voisin

Trying to pair a device - square reader

getting an error - « developer option not supported « 

can you please advise

thanks

5 REPLIES 5

Meow
Mayor / Maire

Well, this has nothing to do with Public Mobile service. If we start providing advises for all kind mobile stuff then PM support will lose.

Use search engine at your choice and look for answers on a Net.

@Mamie1  You can access join Square Community here and there are probably more experts there 🙂

 

https://www.sellercommunity.com/

 

(i think they use Khoros too)

DDM69
Deputy Mayor / Adjoint au Maire

Use Google or YouTube. This community is for Public Mobile issues. 

softech
Oracle
Oracle

@Mamie1   You have enabled Developer option on your phone

 

do this

Please follow the steps below:

 

Navigate to Settings > Developer Options on your device.
Toggle Developer Options off.

 


If you can’t see the Developer Options menu:

Tap About Device.
Tap Build Number 7 times.
You'll see a prompt on the screen indicating developer options are enabled.
Tap the back arrow to navigate back to Settings.

 

Tap Developer Options > Toggle Developer Options off.
This will disable Developer Options on your device.
From there please open the Square Point of Sale app and try to connect your reader again.

 

dust2dust
Mayor / Maire

I'm not sure why it's asking for developer option. That thing says it's bluetooth low energy (btle). Does your phone support btle?

Are you trying to connect to an idevice or android?

Adding - check here for compaitbility

https://squareup.com/ca/en/compatibility

 

And of course this has nothing to do with Public.

Need Help? Let's chat.