No Internet/Wifi

[rominaa]

My services were disconnected because my card was expired on my account, so I switched it and made my payment. A few hours have passed and I still don't have access to internet (wifi on my phone and computer). Does anyone know how long it usually takes to reconnect?

@CS_Agent 

[RavingRaven]

@rominaa 

Lol....we all have our moments.

[rominaa]

omg I'm an idiot, thanks for the replies 😭

[RavingRaven]

@rominaa 

Wifi is your home internet provider not Public Mobile. Arrange payment with whomever provides that service.

[softech]

@rominaa 

this is your home internet issue, not PM. 

I would say, try reboot your home router and/or the home internet router.  Call your internet provider 

[rominaa]

Calls work, mobile data works. My wifi internet on my computer and wifi on my phone aren't working 😞

[softech]

@rominaa 

does incoming and outgoing calls work?

Make sure you have mobile data turned on.   And check if you have data limiter on, turn it off if so