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Major carriers and their weaknesses and strengths

fixin
Deputy Mayor / Adjoint au Maire

 

Here is the comparison of the big three and their subs.

CategoryTELUS Mobility Bell Mobility Rogers WirelessKoodo MobileVirgin Plus Fido SolutionsPublic MobileLucky MobileChatr Wireless

Customer Service

Great - Gives things when they can and when you get mad.Bad #1 worst. Doesn't give any good promos.Mid - Gives free promos and when you want to cancel they get mad.CSA fee but good CSA'sBad CSA's in General. Also doesn't give cheaper plans!Mid - Gives free promos and when you want to cancel they get mad.Online only - Great CSA's and may let you switch to a new activations only plan.Bad CSA's because Lucky is owned by Virgin / Bell.

Mid - Gives when they can.

CoverageNationwide with Bell & TELUS Towers. EXT coverage on Rogers.Nationwide with Bell & TELUS towers. EXT Coverage on Rogers for Postpaid customers.Nationwide with EXT coverage on TELUS / Bell TowersNationwide with Telus as an MVNO. EXT coverage with Rogers.Nationwide with Bell as an MVNO. No EXT coverage.Nationwide with Rogers MVNO and EXT with Bell / Telus towers.Nationwide with Telus MVNO. Not confirmed if EXT Rogers is available for PM.Runs on Bell as an MVNO. No EXT coverage.Runs on Rogers  as an MVNO.  EXT with Telus / Bell towers.
Buy phones?YesYesYesYesYesYesNo, says to get CPO phone with Mobile Klinik.Yes, but little selection.Yes, but little selection.
Physical SIM card charge?$10$5$10$10N/A ($10)$10$10$5$10
eSIM capability?Yes YesYesYesYesYesYes In App Activation and Promos with $0 eSIM.Yes ($0)Yes
Wi-Fi Calling?Yes in CanadaYes in CanadaYesYes in CanadaYes in CanadaYesNoNoNo
Apple Watch?YesYesYesNo YesNoNoNoNo
Hotspot to all plans?NoNoNoYesYesYesYesYes? Yes ?
App?YesYesYesNoYesYesYesYesYes

Here is a play with the regional carriers (Not independent MVNO's that are using bell, Telus & rogers towers.)

CategoryVideotronFizzFreedomSaskTelIceEastlink
Customer ServiceNot so goodNot so goodOkayNoOkayOkay
CoverageUsing Videotron home network in QC and Rogers outside coverage.Using Freedom, Videotron, and Rogers towers. Uses Rogers outside coverage range.Using Freedom home network & Videotron in QC. Uses big three outside network.Uses provincial network, uses big three outside coverage.Use for the territories. Roams on Rogers outside coverage.Towers in Alberta, and Maritimes. Uses big three outside network.
Buy phones?YesNoYesYesYesYes
Physical SIM card charge?N/AN/A$10$10N/AN/A
eSIM capabilityYesNo YesYesNoYes
Wi-Fi Calling?YesNoYesYesNoYes
Apple Watch?YesNoYesYesNoYes
Hotspot to all plans?N/AYesYesN/AN/AN/A
App?N/ANoYes but laggyYesNoYes

This is just what I've gathered.

3 REPLIES 3

fixin
Deputy Mayor / Adjoint au Maire

@Luddite - Thanks for the info! 🙂

Luddite
Oracle
Oracle

When I last looked Luck has free eSIM. 


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

hTideGnow
Mayor / Maire

thanks @fixin .. interesting info

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