Only Public Mobile customers (i) on Rewards eligible plans, and (ii) who have active accounts in good standing:
Rate Plan eligibility:
Customer status eligibility:
Last updated on 10/08/2015
Are you certain that they've entered your PM phone number when you've refered them? It's possible that they've entered a wrong number and simply didn't fill the referal part of the activation form.
I've refered two person, and each time, I've received a text message advising me that the referal work.
I suggest you have your friend send an email to PM that summarizes the situation; be sure she includes her PM account and phone numbers as well as yours. I doubt you will be able to initiate the change. Start here: Contact Us
I have been using Public Mobile $25CAD/MONTH since September, 2013. Still I am paying 25CAD/MONTH.... I would like to know where is my LOYALITY BONUS $1/ MONTH ?
@syed_milad The key date is Jan 27/15; if one joined, or picked one of the new plans, AFTER that date one is eligible for Rewards. So you are not.