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pav
Great Citizen / Super Citoyen

I recently asked about porting in a second line to my PM account and was surprised to discover this isn't supported.  Apparently I'm not the first to ask for this either, however it was suggested that I post this here for consideration.

42 Comments
hunnybunny
Model Citizen / Citoyen Modèle

@makkahn28 lol i think the samething when i see @Martin is the simpsons.

makkahn28
Mayor / Maire
Or, a Bond Bev, @Martini, Shooken, BUT, Stirred
pav
Great Citizen / Super Citoyen

OK, Given that PM is currently in "beta" mode and what I'm asking for seems to be "untested", I'm going to volunteer myself as the guineau pig. Will reach out to PM via email to see how I can "bridge" two accounts under one name. I already have a second PM SIM ready to go, so no delay on my end but will wait for email response from PM support prior to initiating port-in .

I'll send updates via this thread.

 

 

chukdefatey
Deputy Mayor / Adjoint au Maire
^Let me take a shot at this, Can you explain in clear simple easy to understand English as to what you are trying to accomplish?
hunnybunny
Model Citizen / Citoyen Modèle
I don't think that putting two on one account is up to pm as I think @David explained earleir its the system they use. U can def have as many sims as you want but each one has to be different emails.
pav
Great Citizen / Super Citoyen

@hunnybunny

 

Thanks - the web client they are using seems to be built to accommodate multiple accounts (via drop-down), however you might be right in that their back-end system may not support multiple accounts under one email - doesn't hurt to ask.

 

I'm willing to test out this feature, at the very least for the sake of the "beta" program. 🙂

pav
Great Citizen / Super Citoyen

@chukdefatey

 

This is what I'm asking for

 

1. Port-in an external mobile number

2. Link the new "ported" number to an existing PM account (result is  2 mobile account numbers under same account).

 

 

 

hunnybunny
Model Citizen / Citoyen Modèle

@pav sorry but they can't do it as u as a guinea pig even if they wanted it. I tried making my email the same on pm and koodo and I couldnt see one only the other. I had to go in and switch emails for the one I could get into to fix the other if that makes sense l. Again it's the old system they use. You can ask but you will get the same answer :).

Jeremy_M
Retraité / Retired
Retraité / Retired

@pav 

 

@hunnybunny is correct, even if you wanted to try you will not be able to. That's why the idea was submitted to the lab.

 

Thanks for all the input!

pav
Great Citizen / Super Citoyen

@Jeremy_M

@hunnybunny

 

If I'm understanding both your latest comments correctly, the only option is:

 

1. port-in new mobile under a new PM account registered to a different email

2. Keep both PM accounts (using unique email addresses for each) active until...

3. PM back-end system can support the 2 accounts under one email address (to happen sometime in the future - fingers crossed)

 

 

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