@chipa,
You can speak to a live representative ONLY if you're an older customers (before January 27, 2015).
Public Mobile phone number is 1-855-478-2542 or with your cell phone by calling *611
After this date, you can contact Public Mobile only by email.
To send an email, use this link : https://publicmobile.ca/en/on/contact-us
Then, at the bottom right of the page, click on "Email away" button.
- Choose "My Account"
- Choose "Billing and Payments"
- Choose "I'm not sure if my account is active"
Then click on "Email Us" and fill up the form.
An agent of Public Mobile will try to answer you ASAP.
