In this article, you will learn:
Checking your phone's compatibility
To test your phone’s compatibility with our network, click here. Other good resources for checking phone compatibility include our Community, and willmyphonework.net . Public Mobile uses the following frequency bands:
Please note that this information is indicative only. Your phone's compatibility with our 4G or 4G LTE networks is based on the radio frequencies of your phone. Public Mobile does not guarantee that your phone will work on our mobile network.
Unlocking your phone
To unlock your phone from a previous provider, you will need to contact them. As of December 1, 2017, device unlocking fees are $0.
Getting a Public Mobile SIM card
We provide a triple punch SIM card that will fit into almost any phone you choose. Determine your phone’s SIM card size by checking the SIM tray, and remove the parts of the SIM card that you don’t need.
When purchasing a SIM card, you can choose to do so online or at one of our retail partners. For a list of retail partners, see here under Step 2.
If you are purchasing a SIM card online, here is what you should know:
To purchase your Public Mobile SIM card now, click here. We recommend you use the same email address for purchasing your SIM card that you will use for activating your SIM card.
Accepted payments for your SIM card
Accepted payments for activating your SIM card
We accept the following credit cards, issued by Canadian or American financial institutions and registered to a Canadian or American address:
We also accept Visa Debit cards. Additionally, you can pay for your SIM card activation with a Public Mobile Payment Voucher, which can be purchased at any of our retail partners where you can purchase Public Mobile SIM cards. If you choose to pay for your activation with a payment voucher, make sure to purchase the voucher(s) prior to activating.