cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Felisa
Great Neighbour / Super Voisin

Use of email address

I am new to PM. I bought a sim card for my spouse, activated it with the help of a moderator. I used my email address for the activation. I am thinking of getting my own sim card as well, I am just wondering if I can use one email address for two accounts. Thank you. 


Accepted Solutions

Re: Use of email address


@Felisa wrote:

I am new to PM. I bought a sim card for my spouse, activated it with the help of a moderator. I used my email address for the activation. I am thinking of getting my own sim card as well, I am just wondering if I can use one email address for two accounts. Thank you. 


There isn't any way to combine two accounts into one login. The e-mail address is the self serve login username. Each phone number must be managed seperately.  You can use something called an alias. Gmail allows users to use alias addresses that allow customers to use one e-mail account but with there appearing to be more than one address.

View solution in original post


All Replies
JoyLuck
Mayor / Maire

Re: Use of email address

You need a separate email for each account. You can use the same cc to pay.

 

If you have gmail you can use an alias.

Felisa
Great Neighbour / Super Voisin

Re: Use of email address

Can I change the email address of my spouse's account? 

Re: Use of email address


@Felisa wrote:

I am new to PM. I bought a sim card for my spouse, activated it with the help of a moderator. I used my email address for the activation. I am thinking of getting my own sim card as well, I am just wondering if I can use one email address for two accounts. Thank you. 


There isn't any way to combine two accounts into one login. The e-mail address is the self serve login username. Each phone number must be managed seperately.  You can use something called an alias. Gmail allows users to use alias addresses that allow customers to use one e-mail account but with there appearing to be more than one address.

View solution in original post

Re: Use of email address


@Felisa wrote:

Can I change the email address of my spouse's account? 


Only a moderator could do that. Your spouse would need to go to https://publicmobile.ca.ada.support/chat to open a ticket to get that done.

JoyLuck
Mayor / Maire

Re: Use of email address


@Felisa wrote:

Can I change the email address of my spouse's account? 


To change the email you need the help of a moderator.

You can use this link https://www.publicmobile.ca/en/bc/get-help/articles/contact-a-moderator

Felisa
Great Neighbour / Super Voisin

Re: Use of email address

Thank you very much for your help. This PM is getting interesting 😊

mpcdesign
Deputy Mayor / Adjoint au Maire

Re: Use of email address

@Felisa, don't forget if you decide to get a Public Mobile account for yourself, make sure you use your spouse's referral code when you sign up, so that you can get the $10 credit and that your spouse will get a $1 off each month as long as you stay with Public Mobile. As well, sign up for the auto-pay for another $2 off. So, in theory, your spouse could end up getting $3 off per month once you sign up with Public Mobile....but, you may know this already right?

buang99
Model Citizen / Citoyen Modèle

Re: Use of email address

 As far as I know, there is no available option that lets you add another account/number in the same email address. You may only register one account per email.

Carniam
Model Citizen / Citoyen Modèle

Re: Use of email address

Hi each SIM requires its own SIM card. This works to your benefit as you will receive the autopay bonus for both accounts

Need Help? Let's chat.