@r1Gel wrote:
I activated a new PM SIM today and tried to port my Petro Canada Mobile number over. The PM form asked for things like "account number" and "device number" none of which I had. I assumed the account number for my prepaid account was just my phone number so I used that. The form went through.
I thought the porting was successful since people I texted received my messages. The thing is, none of their messages get to me. I tried having my wife call my # and the Petro Canada voicemail answered.
It seems now that the porting was unsuccessful
Please help!
Being able to send text messages and even having your ported phone number show on the other indication is no indcation of porting sucess. That happens immediately, even if the transfer ultimately ends up failing.
The process for transfer from another wireless carrier is usually complete within a few hours.
If after that time, things haven't be completed, your porting request has probably failed.
From my readings, porting from Public Mobile usually requires the customer to use the IMEI number of the device last associated with the Petro Canada Mobility service.
To get make another numberr portability request, you would need to contact the Public Mobile moderators (instructions provided earlier in the thread).
