09-17-2025 06:11 PM - edited 09-17-2025 07:53 PM
I have entered the wrong cell number when doing registration. Everytime I want to login to manage my account and rectify the situation, it says it is sending me a 6 digit code but…. it is the wrong number!!!! so no access! and now my account is set with another number? last 3 digits I do not recognized.
please help!!!!
09-17-2025 06:25 PM - edited 09-17-2025 06:25 PM
@chacha2 please send a direct message to agents for assistance with updating your wrong phone number. They can perhaps get the account activated for you.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Please note only customers are online here in the Community so not to write any personal information.
An Oracle will remove it for you, but until then you can do so yourself by clicking on the circle upper right corner beside the time of you post. Edit and post.